Care is connected and well-organized, with smooth changes between services.
Goal: Clients move smoothly from one service to another.
Our staff make sure your care is well-planned when you move between services. They are responsible for making sure care is safe and connected.
You can:
- Ask for information about your care at any time
- Help plan what happens next in your care
- Share ideas on how we can improve
How can we improve?
You can share your ideas with us by:
- Emailing info@nshsc.nshealth.ca
- Completing the feedback form
Goal: Your health information is shared with you and your care team across services.
We want to make sure that your health information is shared with you and your care team.
When you start services with us, you, your family or caregiver will sign a consent form that says who we can your health information with. This consent can be changed at any time and will be reviewed annual to make sure it is up to date.
You can also request access to your own health information. See Confidentiality, privacy and access to information.